Previous water log units changed to oz

[afryer]

Yes, the update apparently fixed the input issue....and simultaneously erased every past water amount I had entered daily, going back to December 2023. The new system apparently interpreted the old amounts I had entered as 1 oz each, so a 2-water bottle day is now a 2-oz day.

Seriously what the heck.

Moderator Edit: Clarified subject

[Docmassax]

Same here. What a pain Fitbit is getting to be. 

[IP5973]

@LizzyFitbit I have the same issue. With new update 10+ years of water logging data has disappeared. How does this get resolved?

[Jdevanny]

I have the same issue on my charge 6

[Health86]

Hi

i am using the Fitbit app since 2020 and I am logging my water intake since then in ML

now all my old data is gone 

I used to log 2000 ml per day now it’s only 7 or 10 ml per day 

what is going on ?

regards 

[traycs2]

I am also having the same issue. Has there been any resolution yet? 

[Justjeans]

This is directed to LizzyFitbit:

So today is 4/11/25 and my history is full of erroneous information and my fluid ounces is no longer logging correctly since the last update.  When will this issue be fixed and will my historical water logging over the several years be restored to what it was before this mess?!  I posted in the community comments for Versa 4 along with a screenshot of my water log history as well.  

[cahlin]

Any update on this?
It’s incredibly annoying.

[IP5973]

I have heard nothing/nor seen nothing that remedies the situation.  

[IP5973]

@LizzyFitbit any word on this?  Just was curious.  Thank you!

[Justjeans]

Nothing from Fitbit folks… I plan to call them later today after I’m through mowing. And yes, past annoying and the non-responsiveness from Fitbit just makes it that much more irritating.


Jennie, Sent from my iPhone

[Walker123456789]

Is there an update on this? My logs before the update are all still wrong and I’ve gotten no response from my requests for assistance.

[cahlin]

As of 4/15/25 this has not been resolved. The update wiped out YEARS of water intake. Is there any real help on the horizon or do I need to manually go back and resolve this or just, finally, reluctantly, admit we're breaking up, and that is really is you, not me.

[LizzyFitbit]

Hi everyone, and a warm welcome to our new member.

Thanks for your continued efforts while working on this matter, and the additional information. As I mentioned before, our team is aware of this situation and they're working hard to find a solution for all our members. So they can continue investigating, please provide us with the following information:

1. Do you mainly use an iOS or Android device?
2. What is the OS Version (i.e. 18.4 or Android 10)?
3. On the app > Help & Support, look for the Fitbit App Version.

[IP5973]

1. iOS

2. 18.4

3. Fitbit 4.41 (44135015)

[cahlin]

iPhone iOS 18.3.2
FitBit app version 4.40 (44033005)

[cahlin]

Only Apple

iPhone iOS 18.3.2

FitBit app version 4.40 (44033005)

[hoboman]

iOS 18.3.2

Fitbit 4.40 (44033005)

[Justjeans]

iPhone version 18.4
Fitbit version 4.40


Jennie, Sent from my iPhone

[Jezabellan]

Same issue here. The past couple years since I started during COVID are all mucked up for water, showing all my daily entries as 1-4 oz when it should be 32 to 128 oz.

iOS 18.3.2 on an iPhone 11, app version 4.40 (44033005) is the full number I see for Fitbit. 
I use a Versa watch.

Hoping this gets resolved asap, starting to feel like I can’t trust these records if it’s just gonna get mutilated in an update like this. 

[JggyWyz]

1. iOS

2. OS version 18.3.2

3.4.40 (44033005)