Problem with text notifications

[Daniella1]

I’ve been having problems (just like so many others right now) with receiving notifications on my versa. After the iOS 13 update I stopped getting calls and texts, I can see calls coming in now but still have a problem with the texts. They do show up but only when I manually check my notifications on the watch. Does anyone else have this problem? 
I’ve checked my settings, updated the app, re-paired the watch etc...

[Marrrmaduke]

@Daniella1 it's due to iOS 13 bluetooth changes. This will get addressed with the Fitbit mobile app update. For now, please try this:

1. Update the Fitbit app.
2. Tap the Settings app on your iPhone > Bluetooth.
3. Tap the "i" icon next to the name of your Fitbit device.
4. Turn on Share System Notifications.
5. Tap Settings in the top-left to return to the Settings page > Notifications.
6. For Phone and Calendar, make sure Allow Notifications and Notification Center are on.
7. For Messages, make sure Allow Notifications is on, Lock Screen, Notification Center, and Banners are on, and Show Previews is set to Always or When Unlocked.

[H4rL3yQu1nn]

This doesn’t work either 

[Marrrmaduke · Accepted solution]

@H4rL3yQu1nn Are you on iOS13? You can also attempt this (sometimes needs to be done several times):

1. Unpair (remove) Versa from your phone's bluetooth settings
2. Uninstall the Fitbit mobile app
3. Reboot your phone and install Fitbit mobile app
4. Reboot your Versa
5. Login to Fitbit mobile app
6. Grant all permissions incl pairing
7. Make sure Fitbit Notifications are enabled in your phone Settings. If they are switch them off, sync, switch them back ON, and sync again.

If nothing helps, I am afraid we will need to wait for Fitbit mobile app update.

[H4rL3yQu1nn]

I have tried that several times and still did not work. Hopefully they will have an update soon to fix the issue. It is very frustrating 

[Marrrmaduke]

@H4rL3yQu1nn I can only imagine. I wish Apple simply had let the Devs know that they would introduce the changes like it's normally done... 😞 Let's hope for a quick patch...