help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Quick replies aren't available for iOS users

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-30-2022 12:38 - last edited on ‎02-15-2023 11:01 by Fitbit Moderator

‎12-30-2022 12:38 - last edited on ‎02-15-2023 11:01 by Fitbit Moderator

Why is it that only android can reply to messages on their Fitbit but not iPhone users??? I think this needs to be changed. I wasn’t aware of this issue when I brought the verse 3 and if I had known I wouldn’t have brought it. Will there be an update soon so that iPhone users can reply to messages?

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
3 REPLIES 3

‎12-30-2022 12:48

‎12-30-2022 12:48

Hi @Lamara  the information is on the Fitbit Store site that it's Android only for the text replies. No way of knowing when that will change for iOS users.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes

‎12-30-2022 12:54

In response to Odyssey13

‎12-30-2022 12:54

Thanks I’m new to all this wish I did my homework first. 

Best Answer
0 Votes

‎12-30-2022 13:29

In response to Lamara

‎12-30-2022 13:29

@Lamara depending on where you purchased it, there is a return policy. From Fitbit directly, it's 45 days. Often during the Christmas holiday season, the return policy is extended for some retailers.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes