Random logout

[Benjh397]

When I look at the Fitbit app in the morning so I can sync my sleep, occasionally it takes me to the login screen and i did not logout the night before

[NedFlanders]

The same thing has been happening to me since the last app update. I have to log in again every morning and sometimes again during the day.

[Stridemaker]

I get logged out every few days when I’m trying to sync my blaze with the phone app.  Has this been resolved?  I thought there was an advanced setting that says “never logout”.  Let me know if you find out anything.

[SteveH]

@Stridemaker I think the earlier posts from 2016 are not related but there is a known bug at the moment causing this logging out problem. Keep an eye on the first post in this thread that has the latest information from fitbit:

https://community.fitbit.com/t5/iOS-App/App-version-2-39-keeps-logging-out/td-p/2142070

[Stridemaker]

Thank you. I will watch the thread you sent me for news of an update.
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S. Darnell Brown
Email Address: sdb4753@gmail.com