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Receiving texts on iPhone 6S

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‎10-11-2019 09:36

‎10-11-2019 09:36

I can only receive text messages on my Fitbit Versa (not lite or 2), if "show previews" in my notification center is set to "always (default)". This was never the case when I had the Blaze, which I just switched from.  Is there a way to get texts without the "show previews" being set to always? I prefer to not have previews of text messages show up on my phone.  I've always had it set to "never" and haven't had a problem until I got the Versa. I'm not sure if it's because my phone is older? Or maybe it's because it's a feature of the new update?

 

Thanks in advance for any help!

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‎10-11-2019 09:53

‎10-11-2019 09:53

Hello @Heather_29 

Welcome to the Fitbit Community. Notifications issues is a known issue at this time since the newest iOS Update. Fitbit is currently working on the issue and will hopefully fix the issue soon. In the meantime please use this thread here to address this issue (You can also find tips, workarounds and others discussing this exact issue): https://community.fitbit.com/t5/iOS-App/Stopped-seeing-notifications-after-updating-to-iOS-13/m-p/38...

 

😃 I realize this is not the resolution you were seeking but I hope I pointed you in the right direction 

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