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Red dot appearing on the notifications tab

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‎07-10-2019 06:55 - last edited on ‎07-11-2019 16:35 by Fitbit Moderator

‎07-10-2019 06:55 - last edited on ‎07-11-2019 16:35 by Fitbit Moderator

I have a red circle icon on my mailbox icon in the app. When I click on it, it shows I do not have any messages or notifications. How do I make this go away?

 

Moderator edit: updated subject for clarity

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‎07-11-2019 16:32 - last edited on ‎09-09-2024 11:31 by Fitbit Moderator

‎07-11-2019 16:32 - last edited on ‎09-09-2024 11:31 by Fitbit Moderator

Hi @BreAndrews. Welcome on board. It's nice to see a new face around!

Thanks for bringing this to my attention, let me help you with your inquiry. Fitbit is aware about the red dot appearing on the notifications tab in the Fitbit app. While this may not be fixed in the immediate future, we'll continue monitoring this situation, and keep our team informed of the impact to you and other users. I'm sorry about this inconvenience, and be sure that we're always working to improve our products.

If you have any other question, feel free to let me know.

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