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Reset data

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‎01-04-2017 07:41

‎01-04-2017 07:41

How do I reset my data like steps, calories and such if I haven't worn my altra and it has the previous days data in it for today when first putting it on. 

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‎01-05-2017 04:33

‎01-05-2017 04:33

Hello @Taz8015, welcome to the Community!, it's nice to have you on board. Smiley Happy

 

In order for the information to update, please sync your tracker. It's possible you're seeing data from a previous day if you haven't sync it lately, as the tracker always reset its information at midnight. Please remember that your tracker uses your BMR to calculate your calories burned. As you are constantly burning calories, you will always see calories burned on the display when you wake up.

 

Additionally, I would like to suggest restarting it, in case the syncing takes a long time or is unable to complete.

 

Give it a try and keep me posted in case you need anything else! Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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