06-11-2019
11:44
- last edited on
06-17-2025
07:53
by
MarreFitbit
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
06-11-2019
11:44
- last edited on
06-17-2025
07:53
by
MarreFitbit
@Books6218 Welcome! Thanks for being part of our Community!
Let me help you with your Fitbit app for iOS. Where are you viewing this information? Could you share a screenshot of this? The more information I have the better I will be able to assist you.
I look forward to your reply.
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!
Best AnswerIt’s under restore purchases I Fitbit app. I can’t get screenshot to work on here. What’s this for? Am I now paying for something I don’t need?
I am also experiencing the same problem. I pressed restore purchases and got a message that stated: Enjoy. I am not sure what this means and would like to know how to cancel this mistake.
I have the same issue and would appreciate Fitbit’s reply. I would hate to find I’m going to be charged for something I don’t want.
Best AnswerSame thing here! What was your outcome if you dont mind me asking?
Best AnswerWhen I pressed restore purchase one of my backgrounds didn’t work anymore does that mean I got my money back and I could just pay for it again or do I just lose my money
Best Answer