Screen Passcode

[Aridi]

i removed my Versa 2 watch from my account without disabling the passcode which i forgot, now I’m unable to pair it again or to change or reset the factory setting. Would appreciate to get an advice. Thank you 

[Rich_Laue]

If the Versa 2 was still connected to your Fitbit account it takes less than 15 seconds to reset. 

We will have to do a factory reset the hard way.

The pin lock is best if only set for Fitbit pay. 

• Hold the back button for about 8 seconds. 
• When the Fitbit logo disappears:
• Release the button briefly (for less than 2 seconds). 
• Hold the button again until they feel a second, longer vibration, which indicates the factory reset.