Set up Fitbit Charge 3 without mobile device

[Newsgirl7]

I need a way to set up my fitbit Charge 3 without a mobile device.   I do not have a mobile device.   Otherwise, I will have to return the fitbit. 

[Odyssey13]

Hi @Newsgirl7

You don't need a mobile device. Here is the article on how to set up - click to go there

Let us know if you have any questions or need further assistance.

[Newsgirl7]

This artic was not helpfull.  Within the Fitbit Connect for Mac, the Fitbit Charge 3 is not an option to choose from to par with the computer.

[Odyssey13]

Your post will be moved to the iOS area, @Newsgirl7 so you can get more relevant responses.

When you go to set up, Charge 3 isn't an option to select? What option are you given?

[Newsgirl7]

Here is a screen shot 

[Odyssey13]

Thanks for the picture. Let's see if a moderator is able to help you with this.

Is there someone with a mobile device who might let you set up that way?

[Newsgirl7]

If I set up the Charge 3 with a friends mobile device would I be able to use my computer to sync after?

[MarreFitbit]

Welcome on board @Newsgirl7, it's nice to see you here! Thanks for the screenshot and for already troubleshooting this set up inconvenience. I'm glad to hear you were able to set up your tracker with a friend's mobile device.

Fitbit Charge 3 syncs automatically and wirelessly to computers and 200+ leading iOS, Android & Windows devices using Bluetooth LE wireless technology. Windows compatibility coming soon.

• Syncing range: Approx. 20 ft
• Certain features like smartphone notifications may require Android 5.0+. Check your device compatibility.

Syncing requires Bluetooth LE and Internet connection. Windows 10 computers that do not have Bluetooth LE will need a wireless sync donglein order to sync.

• Syncs with iOS 10 and later, Android 5.0 and later and Windows 10 devices. Check yours here.Windows compatibility coming soon.

Thanks for all your help @Odyssey13! 

Hope this helps, let me know if there's anything else we can assist you with.

[acker1820]

why when I download the fitbit connect program on mac does it automatically come in spanish? Downloading in the US and can't translate without assistance.

[ilex22401]

I have the same setup issue as @Newsgirl7, so apparently I will have to get help using a smartphone. Disappointing. It's also quite frustrating that the few models which apparently can only be set up with a smartphone are mentioned in small print at the bottom of the window with the device images--very easy to miss.