Settings keep reverting to previous selection

[promenad]

Hi all,

I'm unable to disable the reminder to move notification -- whenever I do, it keeps resetting back to "enabled" after syncing with the device.

How to reproduce

When I press:

* Profile picture -> Charge 4 device image

I can see that there's a button called "Reminder to move" which is set to ON.

There's a button which is called "Sync now" as well.

I press "Reminder to Move", and from the new view I toggle it from ON to OFF.

I go back by pressing the button at the top-left to the previous view where I can see the summary of the settings.

The "Reminder to Move" is showing OFF, but the "Sync now" button turns to "Syncing..." and once that syncing is done, the "Reminder to Move" turns to ON again automatically.

Locale: Sweden/Swedish

Should I return it? I've tried resetting the app, restarting the phone, uninstalling the app and reinstalling it.

Moderator edit: subject for clarity

[LizzyFitbit]

@SunsetRunner It's good to see you around.

Thanks for your efforts while working on this situation. I'm glad you were able to turn on the reminders to move and because your Versa 3 was just purchased, let me recommend reviewing the User Manual. That way, you can learn more about its features and take advantage of them. I hope you can crush your steps with your watch.

Have a good weekend!