09-22-2019 06:56
09-22-2019 06:56
Since I have updated my phone to ios13 my Fitbit won’t sync, I have been on the community board and tried several suggestions but nothing, keeps telling me to turn Bluetooth on but it’s already on, Anyone else having problems
09-23-2019 05:04
09-23-2019 05:04
I am having the same problem. Got a new iPhone 11 yesterday with iOS13. Fitbit is now not showing up in the Bluetooth menu
09-23-2019 06:30
09-23-2019 06:30
Exactly the same situation. It tells me to turn on Bluetooth and Bluetooth is already on. When you go to settings>Bluetooth you’ll see that your Fitbit is connected and yet the app cannot sync.
09-23-2019 08:53
09-23-2019 08:53
09-23-2019 15:28
09-23-2019 15:28
Thank you!! That did it. Very simple solution after trying many complicated things.
12-26-2019 05:36
12-26-2019 05:36
My Bluetooth sharing was on but still won’t sync
04-25-2020 02:46
04-25-2020 02:46
Did you ever get this fixed? I can’t get my charge 2 to sync at all after the update..
04-25-2020 09:52
04-25-2020 09:52
I did, but my recollection is not so good. I think it might have been that Bluetooth was enabled on too many devices and once shutting the others off, rebooting everything; it was able to sync. That's my guess.