09-22-2019 06:56
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09-22-2019 06:56
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Since I have updated my phone to ios13 my Fitbit won’t sync, I have been on the community board and tried several suggestions but nothing, keeps telling me to turn Bluetooth on but it’s already on, Anyone else having problems
09-23-2019 05:04
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09-23-2019 05:04
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I am having the same problem. Got a new iPhone 11 yesterday with iOS13. Fitbit is now not showing up in the Bluetooth menu

09-23-2019 06:30
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09-23-2019 06:30
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Exactly the same situation. It tells me to turn on Bluetooth and Bluetooth is already on. When you go to settings>Bluetooth you’ll see that your Fitbit is connected and yet the app cannot sync.

09-23-2019 08:53
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09-23-2019 08:53
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I got mine working tried for 2 days, I went in to the settings on my iPhone scroll down to the Fitbit app and my Bluetooth sharing was switched off try that and see if it works
Sent from my iPhone
09-23-2019 15:28
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09-23-2019 15:28
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Thank you!! That did it. Very simple solution after trying many complicated things.

12-26-2019 05:36
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12-26-2019 05:36
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My Bluetooth sharing was on but still won’t sync

04-25-2020 02:46
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04-25-2020 02:46
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Did you ever get this fixed? I can’t get my charge 2 to sync at all after the update..

04-25-2020 09:52
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04-25-2020 09:52
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I did, but my recollection is not so good. I think it might have been that Bluetooth was enabled on too many devices and once shutting the others off, rebooting everything; it was able to sync. That's my guess.

