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Sleep Restoration Heart Rate graph is blank

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‎04-02-2021 03:45 - last edited on ‎04-03-2021 04:01 by Fitbit Moderator

‎04-02-2021 03:45 - last edited on ‎04-03-2021 04:01 by Fitbit Moderator

Past few days Versa3 is not graphing my Resting Heart Beat on Restorative Sleep Graph.  

 

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎04-02-2021 06:36

‎04-02-2021 06:36

This has been happening to me, too. I chatted with an agent, and they said was “it’s an issue that is currently being worked on.” So hopefully it’ll get fixed soon! 🤞

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‎04-02-2021 08:00

In response to Melwiffle

‎04-02-2021 08:00

Thanks for info!

Sent from my iPhone
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‎04-03-2021 04:00 - edited ‎04-05-2024 13:10

In response to Bguthro

‎04-03-2021 04:00 - edited ‎04-05-2024 13:10

Hi there, @Bguthro. Welcome to the Community Forums. 

Thanks for letting us know about this issue. As @Bguthro has mentioned, we’re currently working to resolve it and hope to have a fix soon. Be sure to keep your Fitbit device and app up-to-date to ensure you receive the quickest resolution.

I've moved your post to the iOS App board for organization purposes.We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

Maria | Community Moderator, Fitbit


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