04-13-2024
03:15
- last edited on
04-16-2024
14:10
by
LizzyFitbit
04-13-2024
03:15
- last edited on
04-16-2024
14:10
by
LizzyFitbit
Sleep data is recording ok, my sleep stages are recorded, my sleep data shows up on app and can compare to 30 days average with black dots to indicate averages but when Benchmark is chosen only my last sleep stages night data is shown in a line graph BUT no shaded area is apparent indicating averages for others in my age group.
Using a Versa 3 Fitbit and iOS app on Apple SE 2020 phone . Does anyone else find the same, it only happened since the app layout seemed to change recently, no problem with old layout? Any help would be appreciated.
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
04-15-2024 21:01
04-15-2024 21:01
MissMyData, your screengrab was the much more user friendly version v4.04 before the update to v4.14 which Sprod has shared. If you can avoid updating do! You’ll hate the new sleep data in v4.14. It’s just awful & such a step backward. 🤦:female_sign:
(Thoughts: I get the feeling it’s a ploy to sell premium but who would do it when the basic interface has become so much worse? 🤔😑)
04-16-2024 01:52
04-16-2024 01:52
@MicL68 Very true! I’m going to try to avoid updates for as long as I can!
04-16-2024 01:53
04-16-2024 01:53
No longer gives a benchmark just a percentage of various types of sleep. Benchmark was very helpful. Also has given me 10 minutes deep sleep when I was awake for n the morning! Unless sorted I won’t be replacing my Fitbit when it ms time to update.
04-16-2024 02:28 - edited 04-16-2024 02:38
04-16-2024 02:28 - edited 04-16-2024 02:38
I'd posted earlier new sleep tracker doesn't let you change times, it does. I still think older version looks better. New versions writing on left side of graph breaks up the look of the tracker.
04-16-2024 04:42
04-16-2024 04:42
Agree. The new grand hic is harder to read than the old one. I would vote for going back the the prior graphics.
04-16-2024 05:18
04-16-2024 05:18
Way to ruin a good thing. The updated sleep tracker is horrible and impossible to read. In a white background with dotted lines and highlighted boxes. Those of us with vision problems find it useless now. Time to switch to an Apple Watch. Great job fit bit. At least give us the choice to switch back to the old version. WTH
04-16-2024 05:23
04-16-2024 05:23
How did you opt out? Mine was just different when I looked at it.
04-16-2024 05:26
04-16-2024 05:26
No way back if your app has updated as far as I know
04-16-2024 05:27
04-16-2024 05:27
I agree. I use the benchmark everyday to compare my daily sleep stages against the benchmark. The new design is useless! Please bring back the previous design. The current design does nothing regarding to show a good comparison. All the other changes are just "busy" looking and do nothing to add to what we already had. Please put it back the way it was before.
04-16-2024 05:35
04-16-2024 05:35
How did you find Fitbit help??
04-16-2024 05:37
04-16-2024 05:37
Thanks for the LizzyFitbit user info. I’ve sent her a message. I’m afraid to close this window. Not sure how to get back to this discussion.
04-16-2024 05:41
04-16-2024 05:41
04-16-2024 05:59
04-16-2024 05:59
Same! Liked the colored stages graph that you could expand and look at each level of sleep. It’s replaced with dots and lines. You get the info, but lacks interactive feature.
04-16-2024 06:16
04-16-2024 06:16
I just finished a Live Chat with support. Like pulling teeth with a rep not very good with English. Final news—the Benchmark feature has gone behind the Premium paywall I also asked about the lost option to view the graph in landscape. Rep said both are now Premium only. At end of chat, he gave me the Community link and said Fitbit looks at the Community for “ideas” for future updates. When I closed the chat, I got a feedback form, so I described the problem there, said I’d been discussing the problem in the Community, and vented my frustration about the change. GRR Guess that’s it.
04-16-2024 06:32
04-16-2024 06:32
It was live Chat I used originally, no mention of Premium only! However I am on Fitbit Premium anyway and yet although the Benchmark option is there when chosen it doesn't display age etc comparison. Landscape doesn't work either in the new premium version! Not sure that live Chat knows exactly what is what!
04-16-2024 06:37
04-16-2024 06:37
I like to compare my daily sleep experience to both the benchmark and my 30 day average. This used to be easy. I may be missing something, but I don't see how I can do this without writing down the data and then comparing. Thanks.
04-16-2024 06:46
04-16-2024 06:46
The Benchmark view doesn't show any more than your own data, no comparison with similar age etc members! which is not how it is described.
As for "tweaking" don't assume anything about Google you'll be disappointed!
04-16-2024 07:06
04-16-2024 07:06
04-16-2024 07:18
04-16-2024 07:18
I have premium and am seeing the same bad upgrades with this new version. And I was never given the option to accept the upgrade. Also, I have not received a Readiness Score since April 10. Can't help but think it's related to this upgrade as well. And I LOVED the Readiness Score. So sad that they screwed up this app so badly.
04-16-2024 07:19
04-16-2024 07:19
Could not agree more MicL68. Not sure if it's related, but I'm not receiving a Readiness score since Apr. 8. Are you a Premium member? I am and seeing the same bad graphics upgrades.