Sleep function kills app

[Rlehn]

For the past three days, since about 2 March, the sleep function within the Fitbit app has stopped working properly on my iPad Pro.  Had been working perfectly for more than one year.  When you tap on the Sleep button in the app, it goes to the Sleep function but then totally freezes the entire app, and you have to quit the app.  Also, if you tape on the Inspire 2 button in Settings, the app automatically quits and goes back to the iPad home page.  Is anyone else having this issue?  I have restarted the iPad several times and not successul. 

[LZeeW · Accepted solution]

Hello @Rlehn and welcome to the Help forums.  Some other users reported that a recent app update caused problems with the sleep tile.  Please try the following:

• Delete the Fitbit app
• Restart your iPad
• Re-download the Fitbit app

[Rlehn]

Hello-deleting the app, reinstalling and restarting iPad seems to work with the Sleep function now, but still in Settings when I tap the Inspire HR tab the app quits and reverts to the iPad home page.

Sent from my iPad

[LZeeW]

@Rlehn   I'm sorry that my suggestion didn't fix everything.  I'm moving your thread to the iOS app forum.  This in an app issue, not a tracker issue.  Moving this thread to a "better fit" forum will help alert Fitbit that there is still an issue with the app.  Which version of the app do you have?  Tap on your profile picture, then scroll down to Help & Support.