03-05-2021 13:51
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03-05-2021 13:51
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For the past three days, since about 2 March, the sleep function within the Fitbit app has stopped working properly on my iPad Pro. Had been working perfectly for more than one year. When you tap on the Sleep button in the app, it goes to the Sleep function but then totally freezes the entire app, and you have to quit the app. Also, if you tape on the Inspire 2 button in Settings, the app automatically quits and goes back to the iPad home page. Is anyone else having this issue? I have restarted the iPad several times and not successul.
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03-06-2021 04:00
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03-06-2021 04:00
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Hello @Rlehn and welcome to the Help forums. Some other users reported that a recent app update caused problems with the sleep tile. Please try the following:
- Delete the Fitbit app
- Restart your iPad
- Re-download the Fitbit app
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.

03-06-2021 04:00
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03-06-2021 04:00
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Hello @Rlehn and welcome to the Help forums. Some other users reported that a recent app update caused problems with the sleep tile. Please try the following:
- Delete the Fitbit app
- Restart your iPad
- Re-download the Fitbit app
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.

03-06-2021 07:19
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03-06-2021 07:19
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Sent from my iPad

03-06-2021 07:37
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03-06-2021 07:37
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@Rlehn I'm sorry that my suggestion didn't fix everything. I'm moving your thread to the iOS app forum. This in an app issue, not a tracker issue. Moving this thread to a "better fit" forum will help alert Fitbit that there is still an issue with the app. Which version of the app do you have? Tap on your profile picture, then scroll down to Help & Support.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.

