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Sleep not recorded by Fitbit device

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‎07-13-2019 07:09 - last edited on ‎07-14-2019 10:16 by Fitbit Moderator

‎07-13-2019 07:09 - last edited on ‎07-14-2019 10:16 by Fitbit Moderator

I have not been able to track my sleep ever since the app update and I don’t know why. Please help.

 

 

Moderator edit: updated subject for clarity

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‎07-14-2019 10:18

‎07-14-2019 10:18

@Ect0213, welcome! It's good that the community is growing! 

 

Let me help you with your sleep recording. You don't mention which device you have. In general your device will start recording sleep after it detects an hour of inactivity. If you have a light sleep or move too much then this may difficult your sleep detection. Additionally you can try wearing your device on your non dominant hand to decrease the amount of movement it is subjected to. Finally you can restart your device. You can also manually log your sleep time. You can read more about sleep detection here.

 

Let me know how it goes.

Alvaro | Community Moderator

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