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Sleep recording

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Ever since the app updated (on 1/15) it will not track my sleep. When the app syncs with my HR everything updates but sleep. Any ideas?
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Hey hey hey @Agh4au let me give you a warm welcome to the Community! Sounds too bad that your Charge HR is not recording your sleep after the update. But don't worry, let me suggest you to restart your tracker by following these instructions, then use it for a couple of nights and let me know if it is tracking your sleep or not. 

 

Keep me posted. Woman Wink  I'll be around. 

Heydy | Community Moderator, Fitbit

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Hey hey hey @Agh4au let me give you a warm welcome to the Community! Sounds too bad that your Charge HR is not recording your sleep after the update. But don't worry, let me suggest you to restart your tracker by following these instructions, then use it for a couple of nights and let me know if it is tracking your sleep or not. 

 

Keep me posted. Woman Wink  I'll be around. 

Heydy | Community Moderator, Fitbit

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Thanks. I reset and repaired the Bluetooth and it seems to be working again!
Thanks for your help
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@Agh4au Thanks for getting back to me and I appreciate the update! It's great to hear that your Fitbit is tracking your sleep again. I'm pretty sure other users will find this answer very helpful and will help them if they have similar issues. 

 

Let me know if you have more questions. I'll be around. Robot Very Happy 

Heydy | Community Moderator, Fitbit

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