Sleep tracking and syncing issues

[Kbala]

Would be great if the versa2 even syncs ..

When it does sync ., used it for sleep tracking only.

now even that hasn’t worked in months just freezes or crashes 

waste of money 

Moderator edit: subject for clarity 

[LiliyaFitbit · Accepted solution]

Welcome to the Fitbit Community, @Kbala.

Thanks for the details shared in your post. I am sorry to hear about the frustration this situation has caused. I recommend uninstalling and reinstalling the Fitbit app and follow our troubleshooting tips to resolve the syncing issue in Why won't my Fitbit device sync?

For more information about tracking sleep, see How do I track my sleep with my Fitbit device?

Hope this helps. 

[Kbala]

Thank you so much! This worked for me. Apologies for the negative post, I'd like to delete this now if it helps.

[LiliyaFitbit]

Thank you for your reply, @Kbala.

This is great news and I hope you continue enjoying the Fitbit experience! Thank you for your feedback. It's not necessary to delete the post as this thread may be helpful to other users experiencing the same issue. If you would like to edit your post, you can click on the three dots in the upper right hand corner and select "Edit Post". Then make the edits and select "Save". 

In case you have some spare time, I would like to invite you to visit our Discussions board where you can share your experiences, make new friends and create new topics.

Keep on visiting the forums!