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Sleeping tile not working correctly

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‎03-28-2021 20:17 - last edited on ‎04-01-2021 15:04 by

‎03-28-2021 20:17 - last edited on ‎04-01-2021 15:04 by

Around a week or two, the sleep tracker is getting locked or is freezing  after any syncing. I already reboot my Fitbit, deleted the app and paired again and nothing seems to work. Every time I want to see the sleeping info I have to close and open again the app. Any suggestions? Is this happening to someone else? Thanks!

 

 

Moderator edit: subject for clarity 

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1 REPLY 1

‎04-01-2021 15:03

‎04-01-2021 15:03

Welcome to the Fitbit Community, @Paulacalvo.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you're feeling and would like to confirm that this issue has been reported to our team and they are working to identify a resolution as quickly as possible. I am sorry for any trouble, please keep an eye on this thread for updates. 

 

By the way, I've moved your post to iOS App board so we can keep our forums organized.

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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