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Some but not all notifications work

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‎11-04-2019 10:43

‎11-04-2019 10:43

I just got my Versa a few weeks ago, and it has been recieiving all notifications except text messages. This is one of the main features I needed. Should I return it while I still can or hope they resolve the issue with the IOS 13 update?? Does this happen with a lot of the iPhone updates? Let me know if anyone else has this problem because I have yet to receive a single text message on there!

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‎11-05-2019 06:08

‎11-05-2019 06:08

Hello and welcome to the Fitbit Community @taylorhking 

I understand you’re having an issue with your text notifications. As you may know currently Fitbit is aware there are current issues with notifications and are working on a fix. I have no timeframe on when this fix will be forthcoming. Any and all information pertaining to the notifications issues can be found here:https://community.fitbit.com/t5/iOS-App/Stopped-seeing-notifications-after-updating-to-iOS-13/td-p/3...

I’m sorry I couldn’t be of more help.

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