Some elements don't fit on the app screen on iPhone SE

[SunsetRunner]

Hey everybody,

on my iPhone SE with iOS 11.3.1 and Fitbit app version 2.51 (german localisation) some icons and text seem to not really fit the screen. For example, the message button on a friend’s page is cut off on the right side of the display.

Does anyone else with an iPhone SE notice such problems?

Moderator Edit: Clarified Subject.

[MarcoGFitbit]

Hello @SunsetRunner, have a warm welcome to the Fitbit Community, it's great to have you on board. 

I appreciate you have taken the time to report this situation, at this moment I would like to ask you for some screenshots of the display issues you're able to see in the app on your iPhone SE. That will be very helpful for me to report it to our development team and determine which troubleshooting steps can we take. 

Thanks for your patience and understanding, I'll be waiting for your reply. 

[SunsetRunner]

Hello @MarcoGFitbit,

thank you for your quick reply!

Here is a link to a screenshot

Notice how the right side button and the text below it are cut off.

Kind regards

[MarcoGFitbit]

Hello @SunsetRunner, I hope you're doing well, thanks for taking the time to reply. 

I appreciate you have sent me a link to your screenshot, unfortunately I'm unable to to open it. Would it be possible for you to attach your screenshot to your next reply following these steps? That will be very helpful. 

Thanks for your patience and understanding, I'll be waiting for your reply. 

[SunsetRunner]

Hey @MarcoGFitbit, thank you for your assistance. Here‘s the screenshot. The same happens when you havenˋt added the user yet: the add user button is moved too far to the right, being cut off.

kind regards

[MarcoGFitbit]

Hello @SunsetRunner, I hope you're doing well, thanks for taking the time to reply and send me the screenshot requested. 

At this moment I will forward your information to our team so they can take a better look at this situation. Once I have more to share with you about this, I'll make sure to update this thread accordingly. 

Thanks for all your patience and understanding, if there's anything else I can do for you, please feel free to reply. 

[jobich]

Why no follow up to this question? 

[LZeeW]

@jobich   This is a rather old thread.  I am sure that it is about the first generation iPhone SE and not the second generation iPhone SE.  Another thing.  The OP is listed as Sunset Runner.  This is what happens to posts when a user deleted his/her Fitbit account.  It's possible that there was no reason to update the thread if the OP deleted his/her account and no one else reported the problem.

Are you having a current problem with the iOS app on a second generation iPhone SE?  If so, can you please describe it and include you iOS and Fitbit app versions?  Can you include a screenshot?