help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Splits on a run not calculating

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-14-2024 08:31

‎10-14-2024 08:31

After completing a run and synching my Fitbit to my apple iPhone the splits are not calculating. I only get one split with the incorrect time. 

Best Answer
3 REPLIES 3

‎10-17-2024 05:40

‎10-17-2024 05:40

I have been having the same issue for about a month now and it is driving me crazy. Below is what mine looks like.

IMG_1227.jpg

IMG_1226.jpg

Best Answer
0 Votes

‎10-20-2024 14:17

‎10-20-2024 14:17

Also having this issue…. 

Best Answer
0 Votes

‎10-23-2024 12:03

In response to Holl0236

‎10-23-2024 12:03

@Eray21 @Holl0236 @PixieJinx , A warm welcome to the Community ! Thank you for your messages and for the picture shared. Our team is aware of the issue and is working on a solution for this. 
I suggest you to follow this thread, Pace/Lap display in Exercise.There are other users reporting the same issue 
We will be posting all updates and information there. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

Best Answer
0 Votes