09-25-2023 13:57 - edited 10-24-2023 06:54
09-25-2023 13:57 - edited 10-24-2023 06:54
Well here we go, another app update, another set of missing information not tested.
I was over 1,111 days straight of getting my step total count. Looked forward to my continued STREAK banner coming over the app saying way to go!! With number of straight days I maintained my goal.
WHERE IS THIS with new app rollout (update happened yesterday on my phone)
VOTE HERE TO GET THIS BACK
Has anyone seen the new streak banner come back? If so please post a picture of it. Thanks for all of the comments and support. I'm really hoping it's coming back.
Moderator edit: updated subject for clarity
Answered! Go to the Best Answer.
11-20-2023 11:40
11-20-2023 11:40
11-20-2023 11:50
11-20-2023 11:50
I'm glad it's back, too, but I certainly do miss the fanfare of it being on the home screen, and upon opening the app, seeing the animated burst of gold stars appear. It sounds silly. I mean, I'm 74. But we have so few attaboys and attagirls in retirement. I miss that dopamine rush! 😢
11-26-2023 17:19
11-26-2023 17:19
I was just told by customer support that our step streak counter won’t ever be corrected to pre ver. 4.0 tally.
11-26-2023 17:21
11-26-2023 17:21
11-26-2023 19:45
11-26-2023 19:45
Is your streak data correct? Or are you saying that you can see your streak data and the count isn’t accurate?
11-26-2023 19:57
11-26-2023 19:57
11-27-2023 03:48
11-27-2023 03:48
Im not sure when, but I noticed today it came back! I don’t know if it kept a precious streak, because I lost mine.
11-27-2023 07:51
11-27-2023 07:51
11-27-2023 08:05
11-27-2023 08:05
Yup, me as well. I am on week four of the Apple Watch. While I miss some of the Fit Bit functionality, I have moved on. Another solid product ruined by Google. Already left Nest Cameras once the dirty alphabet ruined that experience, now by-bye Fit Bit.
11-27-2023 11:41
11-27-2023 11:41
I was over 300 days and even when the weather outside was total crap or I didn’t feel great I didn’t want to break the streak. In 2023 I can tell you the 1 day I didn’t do 10k streak, January 23rd. I didn’t have a streak going then!
11-27-2023 12:24
11-27-2023 12:24
I’ve learned the hard way to keep my streak somewhere other than on Fitbit.
11-27-2023 13:05
11-27-2023 13:05
I don't understand why some people had their step streaks return with their correct information of hundreds of steps (ie, Paullied4215) while others of us have blatantly incorrect information (ie., Fitbit's own screen showed I hit my goal of 10K steps everyday this month, but it claimed my streak was fewer than that; it should've been over 500 days!)
Anyway, thank you, LukeO, for letting us know that there's no point in waiting for it to ever be corrected 😞
11-27-2023 15:27
11-27-2023 15:27
11-27-2023 16:32
11-27-2023 16:32
Congratulations to all of us who voted with our feet. I’m completing my third week with my Apple Watch. It was a good run with Fitbit until the new app and months of Google’s empty promises ending in disappointment. Learn from this, Alphabet, Inc. Lasso out (:microphone: drop)
11-27-2023 16:54
11-27-2023 16:54
Well put. I may be joining you soon.
11-27-2023 17:14
11-27-2023 17:14
Hi everybody! Thank you for those who have confirmed about the streak reappearing in the Fitbit app.
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JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.
11-27-2023 18:25
11-27-2023 18:25
11-28-2023 11:21
11-28-2023 11:21
I don't know who voted this as the best answer or solved. But it clearly wasn't solved because my step streak should be at 941/942(when I reach my goal today) instead of 30, but I was recently told that the previous streak is gone as per my conversation with customer support that I posted on Sunday. Unlike what is promised on your linked blog page. "The steps you’ve already taken will still count towards your streak." Which is apparently a blatant lie.
11-28-2023 13:01
11-28-2023 13:01
11-28-2023 14:15
11-28-2023 14:15
My step streak was somehow reset from whatever it was to zero sometime back. I asked support to fix it. The support person said she would and had me go through lots of steps before telling me that it wasn’t going to happen. Since then I’ve had no faith in Fitbit support and keep my stats in a different place.