08-12-2017
12:01
- last edited on
08-14-2017
05:48
by
MarcoGFitbit
08-12-2017
12:01
- last edited on
08-14-2017
05:48
by
MarcoGFitbit
My steps are counted on my Fitbit but on my iPhone the steps always say 0 after syncing
Moderator Edit: Clarified Subject.
08-14-2017 07:16
08-14-2017 07:16
Hello @Meg131, have a warm welcome to the Fitbit Community, it's great to have you on board.
Thanks for bringing this to my attention, is this the first time that this issue happened to you? If so, please restart your tracker and monitor your tracker for the next 24 to 48 hours, if you experience this again, please let me know so I can check this further.
Thanks for your patience and understanding, if there's anything else I can do for you, please don't hesitate to reply.