help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Steps in app not transferring to challenge

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-08-2017 06:43

‎01-08-2017 06:43

I do not manually add steps. I also logged out and back into Fitbit. I should have more than 16,000 steps for the weekend challenge but it's only showing 13,000. Any other suggestions on how to make this right?

Jennifer Nicole Rawlins Sites
Best Answer
0 Votes
1 REPLY 1

‎01-08-2017 06:56

‎01-08-2017 06:56

I am having the same problem. Unsure how to fix also. I have a Fitbit One

Best Answer
0 Votes