04-16-2017 19:02
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04-16-2017 19:02
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I have been using FitBit integrated with MyFitnessPal for almost 2 years. Suddenly today steps are not syncing at all with MyFitnessPal. I have followed the instructions for disconnecting and reconnecting and it is still not working.
04-16-2017 19:32
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04-16-2017 19:32
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I am having the same problem. I came home hoping for an answer. Several issues of this same are on the MFP site also. Hoping for an answer soon.
04-16-2017 19:49
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04-16-2017 19:49
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Same problem for me. It's been for a few days now.

04-16-2017 20:09
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04-16-2017 20:09
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Same here. Hasn't worked yesterday or today for me.

04-16-2017 20:18
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04-16-2017 20:18
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Same issue for me as well, and I did not do the recent update on my iPhone, so I'm not sure what's going on.

04-16-2017 20:29
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04-16-2017 20:29
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MyFitnessPal says it has something to do with the recent Fitbit software update that was available last week

04-16-2017 20:37
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SunsetRunner
04-16-2017 20:37
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I'm having the same issue. I uninstalled and then reinstalled the apps and that forced a sync once, but it hasn't continued to sync since.

04-16-2017 20:53
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04-16-2017 20:53
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Glad to know I'm not the only one... I hope they are planning to fix this? Asap!

04-16-2017 21:37
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04-16-2017 21:37
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Same problem here. MFP says it's a FitBit firmware issue. 😞

04-16-2017 22:15
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04-16-2017 22:15
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I'm having the same problem since yesterday.

04-16-2017 22:43
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04-16-2017 22:43
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Ditto here. It started today (Sunday) for me. I've recorded 15K steps on Fitbit but MFP says 0. I hope this gets fixed soon!
04-16-2017 23:41
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04-16-2017 23:41
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Same with me, Its so annoying!! How can you tell if your fitbit has the most recent version?

04-17-2017 01:38
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04-17-2017 01:38
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Same here I'm having to keep disconnecting and reconnecting to register steps.
04-17-2017 01:51
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04-17-2017 01:51
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I'm having to do that to log food and water! Nothing is working to sync steps!

04-17-2017 03:18
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04-17-2017 03:18
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Glad I'm not the only one. Only started since yesterday and has been annoying me trying to fix it.
Have to wait for updates to fix it

04-17-2017 03:23
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04-17-2017 03:23
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Is that an official line from Fitbit as I've heard nothing! I must have spent hours trying to sort it!! Giving up now as ready to bin the bloody thing!!! 😡

04-17-2017 03:51
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04-17-2017 03:51
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Same here, glad it's not just me, hope they fix it soon

04-17-2017 04:02
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04-17-2017 04:02
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I'm so pleased to read that I'm not the only one I use this to show my doctor.

04-17-2017 04:46
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04-17-2017 04:46
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My Fitbit app hasn't updated but I'm having the same problem since yesterday. On the MFP site there's loads of people complaining about syncing with other apps too, so it's not just us FitBit users that are affected.
There was an MFP server outage on Saturday then this started Sunday. Can't help but think they're connected.

04-17-2017 04:58
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04-17-2017 04:58
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Same here.

