09-22-2019 17:46 - edited 10-10-2019 18:22
09-22-2019 17:46 - edited 10-10-2019 18:22
We are aware of an issue preventing some users from receiving notifications on their iPhone after updating to iOS 13. If you're having trouble receiving notifications and you updated your iPhone or iPad to iOS 13, follow the steps in this article, which are also documented below:
App | Settings |
---|---|
Calendar |
|
Messages |
|
Phone |
|
All other apps |
|
For instructions, see the Apple help article.
If these steps do not resolve the issue for you, please keep your app up to date, and watch this thread for new information. We apologize for the inconvenience and appreciate your patience while our team works to address this.
Answered! Go to the Best Answer.
10-01-2019 16:59
10-01-2019 16:59
10-01-2019 17:09
10-01-2019 17:09
Fitbit is mostly giving tips for Iphones how about androids bc none of these tips are working for android phones
10-01-2019 17:11
10-01-2019 17:11
My problem was it’s my iPad Pro but since I updated to 13.1.2neverything is working!
10-01-2019 17:12
10-01-2019 17:12
I have figured out that my messages notifications has to be set to always preview in order for my flex 2 to buzz/vibrate which I don’t like .... I don’t want a preview of my messages .. before the iso 13 update the messages notifications didn’t have to be set to always preview which was great ... can it go back to being like that please!
10-01-2019 17:23
10-01-2019 17:23
I have an Android, I too updated my versa get all other notifications but text messages!!! Need help now very frustrating 😠
10-01-2019 17:23
10-01-2019 17:23
The text notification never worked when I bought this iconic Fitbit. The only thing that worked was the phone call. I got this watch in Aug 2019. I installed the app and restarted the watch.
10-01-2019 17:29
10-01-2019 17:29
My FitBit says it is connected but it doesn’t show up on Bluetooth. Therefore, nothing listed here works. Should I set it up all over again? I already did on Saturday but could do again...
10-01-2019 17:38
10-01-2019 17:38
Are there any updates on this issues? When can I expect this issue to be fixed?
10-01-2019 17:52
10-01-2019 17:52
I’ve had problems with notifications for the past two months with my Versa and android phone.. I just got an iPhone and still problems..
10-01-2019 17:55
10-01-2019 17:55
I have a fitbit versa and was very frustrated when I updated my iPhone XR to ios 13 and I had not received any notifications except when a phone call was active. But I have fixed this issue by going to "settings" on my phone and clicking "notifications" and then clicking "show previews" then change that to (Always). I also have set my iPhone notification settings for the fitbit app in the "options" category at the bottom under "show previews" to (Always) Let me know if this helps of if you still have issues and maybe I can further assist.
10-01-2019 17:58
10-01-2019 17:58
10-01-2019 18:02
10-01-2019 18:02
O M G Apple release another update. Just when I got it working 😞
10-01-2019 18:02
10-01-2019 18:02
10-01-2019 18:05
10-01-2019 18:05
10-01-2019 18:05
10-01-2019 18:05
10-01-2019 18:05
10-01-2019 18:05
I’m not sure I would mess with the new update since everything is working now
10-01-2019 18:05
10-01-2019 18:05
Sorry. It help the last couple of times. Came home & Apple release another update. Just when I got it working. So frustrated
10-01-2019 18:06
10-01-2019 18:06
10-01-2019 18:06
10-01-2019 18:06
I tried all these steps multiple times and I still can’t receive texts or any notification on my Fitbit Inspire HR. Please fix ASAP!
10-01-2019 18:07
10-01-2019 18:07
Sorry. It help the last couple of times. Came home & Apple release another update. Just when I got it working. So frustrated