11-06-2017 05:04
11-06-2017 05:04
I've Noticed that since the iOS update the sleep tracker has missed a few nights of sleep. Any solution?
11-07-2017 07:31
11-07-2017 07:31
Hello @LRod75, I hope you're doing well, it's nice to see you around.
If your Surge doesn't seem to be recording your sleep, please try to restart your Surge by pressing and holding the Home and Select buttons (left and bottom right) on your Fitbit Surge for 10 to 15 seconds, until you see the screen flash or start to dim. Then let go of the button and after the screen turns off, wait 10 seconds and press the Home button.
After restarting your tracker, monitor it for the next couple of nights, making sure your tracker is firm on your wrist but not too tight.
I hope this can be helpful, give it a try and keep me posted in case you need anything else.