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Sync issues with ios

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Is anyone having the same issue, I have just updated iPhone to iOS 11.2.2 and I my blaze will no longer sync. I have turned the phone off and back, I have turned the Bluetooth off then on but still cannot sync. The device and app were working fine before the update.

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7 REPLIES 7

Hello @Jaylean

I did the update and mine still is syncing. 

Maybe try to forget your device and then pair it again. 

 

Forget your device video
https://www.imore.com/how-to-fix-bluetooth-iphone-ipad

 

Syncing Article
https://help.fitbit.com/articles/en_US/Help_article/1866/?l=en_US&fs=RelatedArticle

 Community Council Member

ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

Click here Fitbit help for more solutions


>Contact
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Similar issue though mine says syncing etc but show much lower total value than Fitbit 

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I updated to 11.2.2 this morning. My charge2 is no longer syncing

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For reasons best known to itself it's now working again. It's been off for roughly 3.5 hours

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I'm having the same problem. 😞

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@Superwomanaj wrote:

I'm having the same problem. 😞


@All

Here is where I posted solutions that have helped most people. 

 

https://community.fitbit.com/t5/Charge-HR/Charge-HR-Firmware-Release-Version-18-128/td-p/2253169

 Community Council Member

ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

Click here Fitbit help for more solutions


>Contact
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I did eventually find the issue, both my partner and I have an iPad and iPhone. The issue appeared to be a Bluetooth conflict, for example when I turned off all the other iOS devices my Fitbit blaze synced with the Fitbit app on my iPhone or iPad if I turned the iPhone off and moved away from my partner's device.

Hope this helps

Jason Leaning
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