04-17-2016 17:53
04-17-2016 17:53
04-18-2016 05:49
04-18-2016 05:49
Welcome to the Forums @janestar. It's weird to hear that your steps went to 0. Was your tracker paired? You can actually manually log those steps by logging the activity "Walking" from your iOS Fitbit app:
1. Tap the exercise tile.
2. Tap the timer in the top right corner; this will take you to the Mobile Run screen.
3. Tap "Log" at the top of the screen.
4. Log your activity.
Let me know the outcome.