Syncing my current Fitbit

[aljunebug7]

My fit bit will not sync since I took in off Monday night to shower! I have it fully charged! It keeps saying it's looking for it.

[Steph31]

I'm having the exact same problem since 3:40 today.

[MeylinP]

Welcome to our Community @aljunebug7 @Steph31! Hope you're doing great! I'd like to know if your Internet and Bluetooth connection are working correctly? Also, please follow the steps provided in this thread.

Hope this works, let me know how it goes! 

[Steph31]

I have followed all of the steps in the thread and it still says "looking" please help😭

[MeylinP]

Hey there @Steph31 thanks for the update! Mmmhhh this is really weird, why don't you try to set up your tracker as a new device by following the steps provided in this thread, sometimes this does the trick.

Keep me posted! 

[aljunebug7]

Thank you, it actually synced after I reset my Fitbit app. 😀

[MeylinP]

Thanks for the update my friend @aljunebug7! I'm so glad to hear everything is now working good. I'd like to invite you to our Discussions board which is the perfect place to share your interests and make new friends here at Fitbit. 

Hope you have a nice week!