04-27-2016 16:55
04-27-2016 16:55
04-27-2016 17:49
04-27-2016 17:49
04-28-2016 04:57
04-28-2016 04:57
Welcome to our Community @aljunebug7 @Steph31! Hope you're doing great! I'd like to know if your Internet and Bluetooth connection are working correctly? Also, please follow the steps provided in this thread.
Hope this works, let me know how it goes!
04-28-2016 06:34
04-28-2016 06:34
04-28-2016 06:59
04-28-2016 06:59
Hey there @Steph31 thanks for the update! Mmmhhh this is really weird, why don't you try to set up your tracker as a new device by following the steps provided in this thread, sometimes this does the trick.
Keep me posted!
04-28-2016 09:13
04-28-2016 09:13
05-02-2016 04:09
05-02-2016 04:09
Thanks for the update my friend @aljunebug7! I'm so glad to hear everything is now working good. I'd like to invite you to our Discussions board which is the perfect place to share your interests and make new friends here at Fitbit.
Hope you have a nice week!