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Syncing my current Fitbit

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‎04-27-2016 16:55

‎04-27-2016 16:55

My fit bit will not sync since I took in off Monday night to shower! I have it fully charged! It keeps saying it's looking for it.
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6 REPLIES 6

‎04-27-2016 17:49

‎04-27-2016 17:49

I'm having the exact same problem since 3:40 today.
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‎04-28-2016 04:57 - last edited on ‎01-24-2026 03:13 by Fitbit Moderator

‎04-28-2016 04:57 - last edited on ‎01-24-2026 03:13 by Fitbit Moderator

Welcome to our Community @aljunebug7 @Steph31! Hope you're doing great! Woman HappyI'd like to know if your Internet and Bluetooth connection are working correctly? Also, please follow the steps provided in this thread.

Hope this works, let me know how it goes! Man Happy

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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‎04-28-2016 06:34

‎04-28-2016 06:34

I have followed all of the steps in the thread and it still says "looking" please help😭
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‎04-28-2016 06:59 - last edited on ‎01-24-2026 03:12 by Fitbit Moderator

In response to Steph31

‎04-28-2016 06:59 - last edited on ‎01-24-2026 03:12 by Fitbit Moderator

Hey there @Steph31 thanks for the update! Smiley HappyMmmhhh this is really weird, why don't you try to set up your tracker as a new device by following the steps provided in this thread, sometimes this does the trick.

Keep me posted! Woman Happy

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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‎04-28-2016 09:13

‎04-28-2016 09:13

Thank you, it actually synced after I reset my Fitbit app. 😀
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‎05-02-2016 04:09 - last edited on ‎01-24-2026 03:12 by Fitbit Moderator

In response to aljunebug7

‎05-02-2016 04:09 - last edited on ‎01-24-2026 03:12 by Fitbit Moderator

Thanks for the update my friend @aljunebug7! Robot HappyI'm so glad to hear everything is now working good. I'd like to invite you to our Discussions board which is the perfect place to share your interests and make new friends here at Fitbit. 

Hope you have a nice week! Woman Happy

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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