02-10-2020 15:53
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Jogger
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02-10-2020 15:53
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My versa2 continues to not sync with my Apple phone
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02-11-2020 00:56
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02-11-2020 00:56
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The usual things to try when you get syncing issues are:
- restart phone
- restart fitbit using this procedure: Help article: How do I restart my tracker?
- restart fitbit a few more times (it doesn't always work)
- "forget" the fitbit in the phone's bluetooth settings
- go through fitbit's troubleshooting guide at: Help article: Why won't my Fitbit device sync?
If none of those ideas work for you then it’s probably best to contact customer support via: contact.fitbit.com
02-12-2020 07:26
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Jogger
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02-12-2020 07:26
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Ok I will try these thank you for responding
