12-26-2024
12:44
- last edited on
01-02-2025
09:58
by
LizzyFitbit
12-26-2024
12:44
- last edited on
01-02-2025
09:58
by
LizzyFitbit
On the Fitbit app I receive an actual cardio load score but no target. For the first two days I received a notification telling me my target load but nothing showing on the graph. Now there is no notification or any target range on the graph. Does anyone else have this issue.
Moderator Edit: Clarified subject
01-18-2025
22:16
- last edited on
01-22-2025
10:40
by
ManuFitbit
01-18-2025
22:16
- last edited on
01-22-2025
10:40
by
ManuFitbit
Exactly the same issues as mhouse describes. I think the developers need to adress this and post an update soon.
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Uninstalling and reinstalling the app fixed the issue!
01-20-2025 22:02
01-20-2025 22:02
I was having the exact same problem, it was very annoying. I deleted the app and redownloaded it and it solved my problem and I didn’t lose any data.
01-21-2025 07:01
01-21-2025 07:01
I have an iPhone.
Was this a "delete app" from the homescreen, "keep data", and then (re)install from the cloud kept version?
01-21-2025 08:41
01-21-2025 08:41
It’s the same for me. It get a suggested cardio load, but no target range. Since the suggested cardio load disappears after a while it’s not very helpful. I also have the Charge 6 and an iPhone.
01-21-2025 09:12
01-21-2025 09:12
01-21-2025 09:35
01-21-2025 09:35
Thank you, AA.
No target yet, I'll keep monitoring.
01-22-2025 19:55
01-22-2025 19:55
I have the same issue. I wear my Fitbit all the time except to shower, and mine has always said “No Target.” I have a Luxe and iPhone (most recent iOS update).
01-23-2025 14:31
01-23-2025 14:31
I have the same problem as you all calibrated and was showing correctly but in the past few days it has stopped showing cardio target score. Looking at other comments I think the problem is with Fit Bit support but I have no idea how to contact them
01-24-2025 05:57 - edited 01-24-2025 06:00
01-24-2025 05:57 - edited 01-24-2025 06:00
Hi everyone, and welcome to our new members.
Thanks for your continued feedback, and the steps that you've tried so far. As I mentioned before, this issue has been escalated to our team and they're currently working to get it fixed. I'm sorry for this inconvenience, and I appreciate your patience. Rest assured that I'll update this thread as soon as I have more information to share.
@TerryG64 and @Zabba Because it's been a while since you posted, could you confirm if the issue with the Target Load not appearing persists? If so, take a screenshot of what it's displayed on the Fitbit app and attach it to your reply.
01-24-2025 07:40
01-24-2025 07:40
Same issue, I called Ftibit last week, they made delete the app and download again. Still no target load on Tile.
01-24-2025 22:33
01-24-2025 22:33
I deleted the app and reinstalled. The target now shows in the graph.
01-25-2025 00:49
01-25-2025 00:49
01-25-2025 09:39
01-25-2025 09:39
Hi, data saved back to December when the tile first appeared.
01-25-2025 23:56
01-25-2025 23:56
Fitbit charge5, Iphone app. Have shifted to google a while ago. Both watch and app are updated to the latest version. Had the same issues with the target not showing.
Deleted the app on the iphone. This includes deleting the data. Then re-installed via the app store. Logged in via my google account. This recovers all data.
Target now appears perfectly well.
01-26-2025
17:44
- last edited on
02-21-2025
10:36
by
AndreaFitbit
01-26-2025
17:44
- last edited on
02-21-2025
10:36
by
AndreaFitbit
Hi
i have tried all the suggestions except moving everything to google as I don’t use google account but I still don’t have cardio load target it just says “no target” even though app has been deleted and reinstalled and everything iOS and Fitbit versions are the latest available. Please confirm that we don’t all have to migrate to google in order to use cardio target feature.
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Hi
How do you get your data back? I don’t have a google account. I would be very skeptical about deleting all my data as it don’t trust that I wouldn’t lose it. How do I get it back? Nothing has worked how others have said it would on my phone no matter that I followed suggestions even those from Fitbit themselves hasn’t worked.
Sent from my iPhone
01-26-2025 20:33
01-26-2025 20:33
01-26-2025 21:32
01-26-2025 21:32
Sorry I cannot help there. I can only tell what worked for me, with a google account. Anything I say on your case would be guess work.
Good luck and hopefully somebody can help you out.
01-27-2025 09:45
01-27-2025 09:45
I was successful in getting the cardio target onto the graph by deleting the app and reinstalling. I now have another issue. Since the target has been showing on the tile both the target notification and target value on the graph have not changed. I have had the same target value for the last four days. The value use to change every day prior to being able to see it on the graph. Has anyone else noticed this issue.
01-28-2025 07:40
01-28-2025 07:40
Yes, it saved all my data, when reinstalled.
01-28-2025 12:48
01-28-2025 12:48
Same, it took 7 days worth of data, then would give me a notification pop up saying what my target is, this lasted for 2 days. Now I have no target, no message, nothing. I'm on charge 6 on an android