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Text notifications not working

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‎01-24-2016 14:57 - last edited on ‎01-25-2016 03:25 by SunsetRunner

‎01-24-2016 14:57 - last edited on ‎01-25-2016 03:25 by SunsetRunner

Hi my voice notification is enabled for my iPhone 5 with my charge but text and calendar is not working. Any suggestions

Thanks.

 

Moderator edit: title for clarity.

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26 REPLIES 26

‎10-23-2017 07:33

In response to J9bean

‎10-23-2017 07:33

Thanks for getting back to me @J9bean. Woman Very Happy Can you please try using an Android device as suggested above?

Maria | Community Moderator, Fitbit


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‎10-23-2017 09:37

In response to MarreFitbit

‎10-23-2017 09:37

I did. Not working. Updated my phone already
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‎10-23-2017 10:43

In response to J9bean

‎10-23-2017 10:43

Still not working.

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‎10-23-2017 11:09

In response to J9bean

‎10-23-2017 11:09

Thanks so much for troubleshooting this issue @J9bean. I was about to create a support case for you, but it seems that you've been speaking with our team already. 

 

Please keep an eye on your inbox for any further update about this notification issue. 

 

I've also shared this post/thread with for them to be aware. 

 

I'll be around in case you need anything! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎10-23-2017 12:21

In response to MarreFitbit

‎10-23-2017 12:21

Okay, I hope this gets resolved quickly
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‎10-23-2017 20:31

In response to J9bean

‎10-23-2017 20:31

I used to get text and phone notifications. I’ve tried everything to get it to allow notifications to come through but no success. I also continue to have to plug in and push the button as suggested to get it to sync and set my alarm or show my steps etc. Very sad as I have had issues with every single Fitbit device I’ve purchased. 

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‎10-24-2017 03:06

In response to HuskerGirl

‎10-24-2017 03:06

Ugh. I’ve restarted it so many times... supposedly, they’re working on it
🤞🏼
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