Text notifications not working

[malibukd]

Hi my voice notification is enabled for my iPhone 5 with my charge but text and calendar is not working. Any suggestions

Thanks.

Moderator edit: title for clarity.

[MarreFitbit]

Thanks for getting back to me @J9bean.  Can you please try using an Android device as suggested above?

[J9bean]

I did. Not working. Updated my phone already

[J9bean]

Still not working.

[MarreFitbit]

Thanks so much for troubleshooting this issue @J9bean. I was about to create a support case for you, but it seems that you've been speaking with our team already. 

Please keep an eye on your inbox for any further update about this notification issue. 

I've also shared this post/thread with for them to be aware. 

I'll be around in case you need anything! 

[J9bean]

Okay, I hope this gets resolved quickly

[HuskerGirl]

I used to get text and phone notifications. I’ve tried everything to get it to allow notifications to come through but no success. I also continue to have to plug in and push the button as suggested to get it to sync and set my alarm or show my steps etc. Very sad as I have had issues with every single Fitbit device I’ve purchased. 

[J9bean]

Ugh. I’ve restarted it so many times... supposedly, they’re working on it
🤞🏼