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Text notifications not working

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‎07-02-2018 10:40 - last edited on ‎07-03-2018 11:15 by Moderator Alum

‎07-02-2018 10:40 - last edited on ‎07-03-2018 11:15 by Moderator Alum

After trying everything on the internet to troubleshoot why I stopped receiving text message alerts on my Alta HR... the problem was in my Message setting on my iPhone. Settings>Notifications>Messages and under Alerts ensure “Show in History” is on. 

 

Moderator edit: Updated subject for clarity

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‎07-03-2018 11:14

‎07-03-2018 11:14

Hi @PHarmon. Good to see you in the Forums! 🙂

 

And thanks a lot for sharing this with us! This is actually a known situation and this is exactly the way to get it corrected, so hopefully anyone going through the same will see your post and will get back on track without a problem!

 

Again, thanks for taking the time to share it with us. Anything you may need, I'm here to help!

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

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‎06-28-2019 15:38

In response to FerdinandFitbit

‎06-28-2019 15:38

After some iOS updates, “show in history” is no longer an option. Any new alternatives to this? Phone calls and emails are showing up, but not texts. 

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