โ09-19-2023 13:04 - edited โ03-20-2024 12:57
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โ09-19-2023 13:04 - edited โ03-20-2024 12:57
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Hello everyone!
I would like to announce that the redesigned Fitbit app starts rolling out today! This new app will help you reach your goals, and bring the health and wellness information right on hand.
Check out our latest blog for how to get the most out of the new app.
Note: Please be patient if you don't see the update right away, as it will take some time to roll out completely.
Happy stepping!
โ09-28-2023 23:06
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โ09-28-2023 23:06
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How do we switch back to the old App? This new one is horrific and is causing horrific sensory issues to me? Why did they have to ruin something that has worked great for 20 years. Iโm ready to throw all Fitbit products away now, they are worthless if this app cannot be changed.
โ09-28-2023 23:29
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โ09-28-2023 23:29
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This update has all of my family and friends ready to leave Fitbit after years! I know lots of us are saddened and disappointed andโฆ shopping for new trackers (not sold by Google. I will ignore their new products) What trackers look best to you all so far? Maybe we can share opinions and research to speed our transition away from Fitbit.
โ09-28-2023 23:30
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โ09-28-2023 23:30
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Following. Iโm in the same boat. Lost my streaks even.
โ09-28-2023 23:43
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โ09-28-2023 23:43
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I agree. Itโs horrible.
Iโve been deliberately NOT downloading the latest update for months, because so many people on here have reported that it screwed their Fitbit up and rendered it useless, but this morning it seems to have ignored my preference and given me this hideous new format regardless. I hate it.
Fitbit obviously donโt believe in the old adage, โIf it ainโt broke, donโt fix it,โ whilst simultaneously not bothering to fix the things it should be fixing, like the inaccurate floors readings and other counts.
I wonder if this reply will get taken down - any time Iโve had the audacity to complain about Fitbit, my post has been deleted after a telling off from one of the forum staff/ mods.
โ09-28-2023 23:45
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SunsetRunner
โ09-28-2023 23:45
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I know what you were thinking. NOTHING!
This update is absolutely awful, we cannot order the metrics in our own way.
We only have the option of moving blocks of metrics up or down. Not each individual metric up or down.
You should FIRE the product manager of the app.
It really drives me away from Fitbit. Well done! NOT
โ09-28-2023
23:46
- last edited on
โ10-15-2023
19:11
by
RodrigoMFitbit
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โ09-28-2023
23:46
- last edited on
โ10-15-2023
19:11
by
RodrigoMFitbit
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we need the battery percentage status level & charging status back on the main screen. This should be idenitified as a bug and be fixed.๐
We should not have to vote to bring back a basic functionalit requirement that we have had for years.๐
how do we switch back to pld fitbit app. I need the battery charging level & charging status.
good suggestions re color, and bring back the battery status.
โ09-28-2023 23:48
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โ09-28-2023 23:48
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Will there be an update to this horrendous new dashboard ? Canโt get the 5 main activities on top screen (please donโt tell me to use the pencil as that does not work. Why wouldnโt you have options for distance, steps, calories, active minutes AND stairs climbed ?
Iโve been a Fitbit member for years and have fought against an Apple Watch because the dashboard was a quick and easy read. Now, it is NOT.
have to scroll for ages to see stairs climbed, sleep and BPM.
there is no way, to change the order of these outside the metrics.
who in the world tested this and thought it was a good idea. Why take things away and yet still charge us more for the product?
im so annoyed
โ09-28-2023 23:51
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โ09-28-2023 23:51
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The new app got rid of the things that motivated me. So now Iโm motivated to find a new device and app. I just canceled premium and Iโm shopping for a new device.
โ09-29-2023 00:05
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โ09-29-2023 00:05
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The battery on the submenu says battery full but it is only 85%. and there is no indication if it is charging. please fix. what we had worked well.
who decided to take it off the main screen and take away functionality. Were people complaining about the battery status?
โ09-29-2023 00:15
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โ09-29-2023 00:15
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I hate this new dashboard - it worked much better before. I find it harder to track my calories and how many I have left compared to my steps. I get fed up when apps seem to be updated for the sake of it rather than for the user
โ09-29-2023 00:38
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โ09-29-2023 00:38
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Sorry to be negative, but where is all the color and all the fun? Fitbit had lots of color and was the most interesting app to use but nowโฆ I donโt know if Iโll stay with Fitbit if the app stays this wayโฆ I miss the old one. This interface is way to โcleanโ and boring.
โ09-29-2023 01:47
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โ09-29-2023 01:47
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Very disappointed in the new app version for the Versa 3. No longer shows battery level when syncing. Homepage looks like itโs made for nearly blind people with everything much bigger so you have to scroll more to see everything. Heart rate on homepage no longer tells you if you are in fat burn/cardio mode, just the heart rate. Any way to revert back to the prior revision? Definitely thinking of switching to the Apple Watch after this serious blunder of a release, especially after getting the Versa 4 and returning it to go back to the Versa 3 because the heart rate monitor sucked!!
โ09-29-2023 01:49
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โ09-29-2023 01:49
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Get Outlook for iOS<>
โ09-29-2023 01:51
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โ09-29-2023 01:51
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This is not an improvement. Please provide an option for premium users to revert to the original landing page or watch a revolt by many unhappy customers. How this new landing page passed QC is a mystery.
โ09-29-2023
02:05
- last edited on
โ10-16-2023
07:39
by
RodrigoMFitbit
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โ09-29-2023
02:05
- last edited on
โ10-16-2023
07:39
by
RodrigoMFitbit
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Not only that, but you can no longer set up a weight loss plan with a calorie deficit. So I would now have to manually to the maths throughout the day to see if Iโm on track. They have stripped all useful functionality from the app.
I now canโt manage weight loss as I canโt do a calorie deficit. Whatโs the point as thatโs the only reason I bought the watch was to have it tell me my calorie allowance for the day based on how much I had exercised. Itโs awful
โ09-29-2023 02:12
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SunsetRunner
โ09-29-2023 02:12
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Wow! really? I wasn't aware of that. One more reason to fire the responsible Manager!
โ09-29-2023 02:18
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โ09-29-2023 02:18
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Dear Fitbit,
In my various years of hanging round different tech forums, I don't think I've seen a product or offering nosedive like this. Seriously, look at the feedback here and on other threads.
You have persistently reduced functionality, taking away features that users enjoy and make use of without warning.
You have dumbed down the app to remove numerical stats like calory numbers, again, without warning.
Following workouts on a mobile phone is a bl**dy joke, and potentially dangerous, yet you killed console/tv/web apps.
Cancellation is problematic, you're hiding customer bio data behind paywalls (in the UK, what would happen if we were to send you a subject access request under the Data Protection Act?)
What the hell is going on at Fitbit? You seem hell bent on destroying the product and related services by stripping it down to some kind of "minimum viable product".
How long before you start monetising it with ads?
โ09-29-2023 03:08
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โ09-29-2023 03:08
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Welcome back to the Fitbit community, @Norilou!
Sad to hear about your initial impressions of the new Fitbit app. Clearly such massive changes in design need time to get settled in. To get you accustomed to the new design as comfortably as possible, please have a look here:
Fitbit - The Pulse - Fitbit Community Blog - The redesigned Fitbit app is rolling out
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7

โ09-29-2023 03:15
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โ09-29-2023 03:15
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What an awful update. From a great app, to this mess. Maybe itโs time to look for a new watch.
โ09-29-2023 03:18
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โ09-29-2023 03:18
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I so used to enjoy the weekly graphs and the quarterly averages. Gave me something to work to every week.
Where are they Fitbit ?
Where is the daily historical data?Why only one week of data without having to swipe to a prior week?
Instead of less work to see more stats, I have to keep my fingers moving on the app.
Not very insightful.
