09-19-2023 13:04 - edited 03-20-2024 12:57
09-19-2023 13:04 - edited 03-20-2024 12:57
Hello everyone!
I would like to announce that the redesigned Fitbit app starts rolling out today! This new app will help you reach your goals, and bring the health and wellness information right on hand.
Check out our latest blog for how to get the most out of the new app.
Note: Please be patient if you don't see the update right away, as it will take some time to roll out completely.
Happy stepping!
10-01-2023 13:57
10-01-2023 13:57
I see no personal attacks here.
10-01-2023 14:11
10-01-2023 14:11
WHY on earth did they take away the things that I loved about Fitbit!!! No group challenges, you can’t see your total steps for any week anymore, can’t see battery life… can’t see total calories burned for weeks… Sucks! I hate it! I want old Fitbit back! 😫
10-01-2023 14:12
10-01-2023 14:12
It has been removed.
10-01-2023 14:20
10-01-2023 14:20
Exactly what I think! - loved my old Fitbit 😡😡
10-01-2023 14:30
10-01-2023 14:30
@Sparky-10 , the sleep section is identical, even in appearance, to the old app. What’s missing?
10-01-2023 14:33
10-01-2023 14:33
@csmitha — The buttons are still there, but they are white against a very light grey background up in the upper right corner. Very poor choice of colors, but they’re there. 😀
10-01-2023 14:47
10-01-2023 14:47
Hello @Kate205
As far as I know, there isn't a way to revert to the previous version. If that changes, you will definitely see a notice/pinned post about that.
Rieko | N California USA MBG PE
10-01-2023 14:52
10-01-2023 14:52
Horrible question: what version does the Google watch use?
10-01-2023 15:01
10-01-2023 15:01
Google once had a motto, “Don’t be Evil.” But dropped that in 2015. The parent corporation, Alphabet”, has a motto of “Do the Right Thing.” I am guessing that Don’t Be Evil did not have enough wiggle room for them. Do The Right Thing is so vague that it allows them room to do anything they want to do, since anything that they do will always be right for them. Even it it does the rest of the world evil.
10-01-2023 15:51
10-01-2023 15:51
Agree!
I would like to add that the new app no longer allows me to easily switch to my kids accounts and sync their devices. This was trivial in the old app but has disappeared in this version.
10-01-2023 15:58
10-01-2023 15:58
It seems everything about Fitbit is disappointing these days.
1. New app absolutely sucks! Interface is less intuitive. Notifications are screwed up. Consecutive days streak is gone. It doesn't automatically recognize my exercise sessions.
2. My Charge 4 broke so I went for a Charge 5. No altimeter. Why have climbing badges? Returning the 5 for a 4.
3. Wait! Heard there's a new Charge 6 out. No altimeter there either. Nevermind.
Apple Watch is starting to look better and better.
10-01-2023
16:12
- last edited on
10-05-2023
10:38
by
EstuardoFitbit
10-01-2023
16:12
- last edited on
10-05-2023
10:38
by
EstuardoFitbit
How do we go back to the old one. I hate this new dashboard
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Can we go back to the old dashboard?!
10-01-2023 16:14
10-01-2023 16:14
Actually the more I look at the new GUI the more I appreciate it’s less about poor design and more about relentless upsell to Premium. I don’t want coaching sessions on how to walk … I just want to know that I am doing enough exercise every day. Please read these posts and revert asap
10-01-2023 16:22
10-01-2023 16:22
10-01-2023 16:25
10-01-2023 16:25
Please add the ability to see how much battery strength there is left. It used to show the percentage. Now it doesn't show % or that it's charging etc. It's terrible
10-01-2023 16:26
10-01-2023 16:26
Now my steps for today have simply disappeared:
I now have four hours with over 250 steps, but 0 steps? How does that even work? This new app is terrible. I have lost functionality (can’t sync my kids devices), data is disappearing, and the UI experience is a serious downgrade. Revert to the old app. I have been a loyal customer with multiple devices (scale, fitbits for myself and children) since 2011. It was bad enough when challenges disappeared a few months back (my kids loved those), but this is unacceptable. I am a premium member and I am about ready to cancel and trash the devices.
10-01-2023 16:31
10-01-2023 16:31
Agree. You used to be able to see battery status after a sync. Now it’s 3 levels deep. Terrible change.
10-01-2023 16:36
10-01-2023 16:36
I think 3 year olds could do better. My complaints so far:
My rowing is now recorded as a walk. My 30 minute workout that usually counted for 40 zone minutes is routinely 5.
My steps are usually in the 8-10k range are now under 3000.
It doesn't show the zone breakdown for my workout like it used to -- probably because it didn't bother to record any.
I have previously asked how to downgrade from this "upgrade" and no reply.
10-01-2023 16:51
10-01-2023 16:51
Hate the new interface. And I don’t use google so what will happen to my account eventually? Why mess with something that was working? And why can’t we at least remove things we don’t want to see on the screen. Total fail.
10-01-2023 17:07
10-01-2023 17:07
Not happy at all - there is nothing I like about the new software. My screen does not have my steps large like the sample above. It has a flame and my weight- so I am really unhappy. If anyone knows how to make the steps larger, please share.