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The redesigned iOS Fitbit app is rolling out!

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Hello everyone!

I would like to announce that the redesigned Fitbit app starts rolling out today! This new app will help you reach your goals, and bring the health and wellness information right on hand.

Check out our latest blog for how to get the most out of the new app. 

Note: Please be patient if you don't see the update right away, as it will take some time to roll out completely.

Happy stepping!

LizzyFitbit_2-1695145726394.png

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2,368 REPLIES 2,368


     Honestly, I agree with you, if they can’t make it work right then why should you be paying the extra money? It’s their problem they need to fix it. .

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I have been a user for years. I never have and never will use your workouts. I do what works for me. And what’s NOT WORKING for me is this horrible new interface. Please go back to the old one. I hate this and if it’s not fixed soon this may be the end of fitbit for me. 

 

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The new fitbit app update is terrible. The display on the daily log is just dull looking. This is not as user friendly and unless I’m not seeing it, you can’t edit how you want your daily log to look. You would think you would make this app more brighter and lively but it’s just boring and unmotivated for me to look at it. My wanna think about reverting to the original version or do something about this new app versions 

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Please!
Sent from my iPhone
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I happened to be out of the country on vacation and all of a sudden my Charge 5 wouldn’t keep a charge. I followed directions to clean it etc and would re-charge it only to have it drain the charge within 4hrs. Toward the end of our trip my friends Fitbit also went blank and wouldn’t keep a charge. I got back to the States on  9/26 and contacted the Fitbit help line since my Fitbit was under 1 year old. I emailed my receipt to them as proof of payment and was told even though I bought it from Amazon (on the list of dealers for Fitbit) they wouldn’t honor it because USA Supply was who I actually purchased it from?? What kind of crap is that!!?? I have had numerous fitbits since 2015 and if that’s the way they are going to treat me I have no problem jumping ship and going to another fitness device! The frosting on the cake was when this new dashboard from “hell” showed up when I recharged it for the 10th time !!!

Sent from the all new AOL app for iOS
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I just want to know how much battery life I have left!
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This version is a massive step backwards! The new step layout is awful. I want it back the way it used to be. The sleep layout is like it used to be. How do I got steps to be the same? I want to be able to scroll down and see my steps, every day, week and month, as a list.

 

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Yep - just spent 20 minutes on customer service chat trying to figure out how to see my custom heart rate zones, as my doctor and I use these to track how well my inhaler and my asthma control program is working.  I was told, "I'm sorry, you can't see that data, we integrated it into heart rate zones optimized for your age range."
Which is great - unless you are like me and you have been using that data to monitor how effectively your asthma management program is working and now can't see that because someone thought they would "improve it."

BLEAH!

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Has anyone gotten a response about this?  The fact they removed this is totally unacceptable and mine just died because I could not see it from the app.  SO AWFUL.

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Looks like they are aware. Let’s not see if the care.

Sent from my iPhone
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@casperbs nope they have gone quiet

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I have a similar issue so I’m already looking for an alternative app.  

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Unacceptable

BSC
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Yep I agree.  I have stopped using my fitbit and will be purchasing an Apple watch since everything else I own is Apple.

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The new interface is crap.  I'm really not happy.   How do I roll it back?

 

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I absolutely hate this version. It looks awful on my phone I can't find the things I rely on my app for like battery life.  I don't know why you insist on keep destroying a good thing.  First you took the group challenges away and now this. I have had 4 watches this will be my last.

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Totally agree with you. They have totally destroyed the app and the experience. This will definitely be my last Fitbit.

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Hard agree. New app sucks. I’ve been avoiding Apple Watch because I enjoyed the old Fitbit app but perhaps its time to make the switch. 

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I do not like the set up of the new app at all. When I tap number of steps, I want to see total number for the week not the day (which is the number I tap on). Heart rate information is way down and takes too much scrolling for something I want to see quickly. 

How can I change back to the old app?

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Please bring back the old app, it was much better in so many levels. It would be nice to have the option to change back, 

please bring back the old app:hundred_points:

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Is anyone else hating the new Fitbit app as much as me and my group of friends???

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