09-19-2023 13:04 - edited 03-20-2024 12:57
09-19-2023 13:04 - edited 03-20-2024 12:57
Hello everyone!
I would like to announce that the redesigned Fitbit app starts rolling out today! This new app will help you reach your goals, and bring the health and wellness information right on hand.
Check out our latest blog for how to get the most out of the new app.
Note: Please be patient if you don't see the update right away, as it will take some time to roll out completely.
Happy stepping!
10-13-2023 04:28
10-13-2023 04:28
Hate the new app, absolutely hate it. This will be my last Fitbit if it isn’t fixed. I chose Fitbit because I liked the software. Too many other products whose apps suck less
10-13-2023 05:04
10-13-2023 05:04
I want the old format back too! Not user friendly nor as compact as it used to be.
10-13-2023 06:08
10-13-2023 06:08
Hi there, @Bushrod. Welcome on board.
Even though we truly appreciate that you've taken the time to come here and share your thoughts about the new Fitbit app interface, please note at this time there are no plans to change it or revert it to the old one.
We rely on feedback like yours to help us develop products and features that we know our community wants to see. Visit our FAQs to learn more about how Fitbit decides which suggestions get developed or implemented.
Thanks in advance.
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10-13-2023 06:53
10-13-2023 06:53
I understand, Fitbit invested a ton of resources to revamp the app and it is impossible to make everyone happy. Considering I have to live with this app until my Charge 5 dies if you could modify the program so I/we can edit the order of individual items within the group or the option of ungrouping the items so I can customize the view. Either would be helpful.
10-13-2023 09:22
10-13-2023 09:22
So, I tried to « sit » with this app upgrade for almost a month in order to give me time to adapt and to dig in to see what improvements the upgrade would bring.
Nope, I cannot abide. The new dashboard looks like it was created with elementary school-aged children in mind, minus a bold color palette that could actually be motivating. Dull, dull, dull, and uninspiring.
10-13-2023 09:53
10-13-2023 09:53
I've stated elsewhere how much I hate the new app, but I want to report further that I now have to charge my band every other day when I was only charging it weekly before. The fact that Fitbit/Google have chosen not to respond to any of the c1500 complaints and queries on here says it all. I can only imagine that Google is happy with the result of their update. Perhaps they want to push a Google product instead. Given the level of their customer care (0) I hereby declare that I will never buy a Google product of any description so long as I live.
10-13-2023 10:03
10-13-2023 10:03
How can we get the old version of FIT Bit app screen? I do not like this new version at all!
10-13-2023 11:41
10-13-2023 11:41
I couldn’t agree more. Am a longtime Fitbit Ap user too, with several devices over a number of years. This update is cumbersome and not as clear and easy to read. I normally have no probs with adapting to new, but I just give up on using this. Most frustrating for me too is no battery life percentage in the top corner. My device just dies because I didn’t know it was low on charge.
10-13-2023 13:08
10-13-2023 13:08
The update is awful. I’m not sure who on earth it’s designed for - not me that’s for sure. I’ll be going elsewhere unless it’s changed back in the very near future
10-13-2023 15:28
10-13-2023 15:28
Mistakenly voted a thumbs up.
I too would love to be able to delete the new app in favor of the previous app.
I have found NOTHING in the new app that is of interest to me.
Cant see the amount of battery power left on the app … Are You Serious????
10-13-2023 16:36
10-13-2023 16:36
I am so upset with the new app. I have used FitBit for over 10 years now and it was always my favorite app to track food and my weight loss goals. The new dashboard doesn’t show remaining calories or the projected total calories anymore. I am sure so many users, like me, specifically use our fitbits to support our weight goals. I am so disappointed and trying to find a new fitness tracker ASAP!
10-13-2023 16:46
10-13-2023 16:46
I know how difficult it is, the new app has made it very difficult for me to resume my workouts. I am pre-diabetic and need to regularly work out , but the app is not motivating enough and is in fact a deterrent to working out. I hope to ditch current gadget this weekend and start afresh with a new tracker.
Good luck in your search!
10-13-2023 17:08
10-13-2023 17:08
so it's been fun fitbit and it's been real, but for the last few years it hasn't been real fun. i was hoping that google would turn sinking fitbit **ahem**. narrator: they havent. im probably still bitter since the charge 3 bamboozle, but alas, that is old news. just ordered my garmin. i have had every charge up until 3, then went to inspires. i never cared to have a fitness smartwatch but to be honest, after comparing models, i went with the venu. i ended up buying a way more expensive item, not from fitbit bc of all the bs. as jacked up as fitbit got, it still was functional with the app and all the comminity aspects. all of that is gone. no reason to stay. i feel like i am beginning to feel like this is the end of a relationship that soured long ago but i didn't want to leave it bc it was all that i knew. so i guess thank you google?
toodles.
10-13-2023 19:05
10-13-2023 19:05
Thank you MarreFitbit for your info, but I have eliminated the ones I don't use, but it didn't change the layout of the ones I like. It is a horrible design. Not sure why they thought they should change it as it used to be a great design. Why I had bought fitbits for a long time. If this app doesn't change, I won't be buying any other fitbits in the future. For instance, in the Energy burned. Other than the calorie count, what are all the bars telling me on the bottom of that screen? In the Distance, it shows miles and not sure what the bars mean at the bottom of the screen. Why can't the miles be within the steps screen like before? I have to go in and out of the main menu to see everything I want to see and part of it I still don't understand. Please tell your IT development or the product people that people do not like the new app. They love the old app. They really need to revert back to the old app.
10-13-2023 21:00
10-13-2023 21:00
This update is the worst! I was already annoyed that you got rid of challenges. I had just bought a new one a few days before they went away. I decided to stick with it because I bought a new one but will be cancelling my membership now because this is garbage
10-13-2023 21:17
10-13-2023 21:17
Can we change back to the old format ? I’m really not a fan of this new app.
10-13-2023 23:23
10-13-2023 23:23
The new design is, in a word, AWFUL. Bland, no colors to separate the categories, a ton of scrolling, doesn’t show all the exercise in a day in the page (have to go to the week to look at all exercise stats for the day). Just unappealing and worse in about every way I can think of. This is the best Google designers could come up with? Wow. If the app stays like this, this will be the last Fitbit for me.
10-14-2023 00:17
10-14-2023 00:17
No improvement seen here! I used to enjoy engaging with the app. Now it is so dull I can't be bothered. I have to 'seek' the stats I want whereas it used to be easier to view them all. I liked the little touches. The celebrations of goals reached. Now there's nothing. Disappointing.
10-14-2023 00:51 - edited 10-14-2023 00:51
10-14-2023 00:51 - edited 10-14-2023 00:51
I loved the other version. I purchased one of the very first Fitbit’s many years ago .This one is awful. Where have my friends gone who I compete with? This has now definitely made my mind up to move over to Apple fitness. Worse thing you ever done. Four work colleagues are saying the same. You will loose a lot of your followers if you don’t revert back or drastically change it!!! Bad move Fitbit.
10-14-2023 01:09
10-14-2023 01:09
Agree, the new updated app is a disappointment to me!!! I mostly care about my daily steps, and I want to be able to see my progress comparing to other weeks. Now I can only see steps from weeks before - on average basis 😞 I do not want that! I want to be able to see exact steps from weeks before. Just like you can follow, for example sleep data from weeks before. AND battery level, why can't we see the exact level?