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Unable to Search for Food (or bar code scan for food)

ANSWERED

Today if I click on the search bar to find a food it only allows me to create a custom food - no search results appear no matter what I type. This is the case before and after updating. I also deleted and reinstalled the app. 

 

Moderator Edit: Clarified subject.

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266 REPLIES 266
Hahaha! Doesn't count if you can't add it, rightY?
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This is beyond annoying.
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MyFitnessPal may be an option, but you will have to pay for the ability to use barcode scanning.  I much prefer Fitbit's food tracker as it is more intuitive.

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Same here. Won’t locate a common food that I’ve used multiple times before and the barcode scanner doesn’t work either. Looks like it’s 

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This started for me on 11/6 and I followed all the steps to try and correct it too. I wish there was an ETA on when it’ll be resolved. 

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Same issue here!

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Same. 😡

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Same here, I rebooted my phone twice, and I deleted and reinstalled the Fitbit app. Did not work

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Wish Google/Fitbit wouldn’t “fix” what isn’t broken. 

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I don't use the barcode option as all my foods are homemade and I buy in
bulk and repackage so... But still. Would be nice to be able to choose
some options!
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I did the same and still am experiencing those’d issues. This is a day after your post. Grrr

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That's pretty much when it ended for everyone, I think!
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Same here. And I'm with Android.

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Same problem here. I’ve done software update, restarted, still no joy. Very frustrating 

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This is still occurring for me today. You?

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Yes it is also occurring to me since yesterday.

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Same for me in The UK. I fear this will go the same way as International Date Format. We’ll get a polite message saying thanks for the great idea and they’ll see how much feedback they get for it. Then there’ll be 40 million threads of exactly the same thing that they won’t recognise or reconcile and it’ll never return because nothing exists outside of North America. Nail in the coffin for me if they don’t reinstate this quickly. 

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How do I get the macros app?

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Yep! Started yesterday... updated, force stopped, and reinstalled... nothing. 😫

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Same issue. I updated the app and my barcode icon is now not only not working but is gone. I have restarted, updated, uninstalled and reinstalled the app. Customer support said to update to 4.56 to fix the issue. This did not work. Frustrating. 

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