12-08-2017
04:54
- last edited on
12-09-2017
06:09
by
MarcoGFitbit
12-08-2017
04:54
- last edited on
12-09-2017
06:09
by
MarcoGFitbit
I've been using my flex for a little over 2 years now and I love the Fitbit app that tracks my step and all, the tracker works fine when I activate it, but when it comes to manually adding an activity such as biking or rollerblading or swimming, the app only offers me a very short list of activities I can add. Weight, run, walk, yoga and stair-treadmill-ergometer-general(myfitnesspal) and that's it. Oh and driving a motocycle is also an option apparently. I tried deleting the app an reinstall it, I've had this probleme from the first day I downloaded the app (yes took me 2 years to address the issue) I use the French version of the app. Can you help me? Thank you
Moderator Edit: Clarified Subject.
12-09-2017 06:24
12-09-2017 06:24
Hello @Minibouille, have a warm welcome to the Fitbit Community, it's great to have you on board.
Thanks for bringing this to my attention, are you trying to manually log in an exercise directly from the Fitbit app? If so, please note that the exercises you're describing, biking, rollerblading and swimming (and their equivalent in french -vélo, roller, natation-) are available to select, just type the first letters and they will show up on the list. Simply tap on the Exercise tile, then tap on the chronometer icon on the top left and lastly on ENREGISTRER.
If you´re still not able to see the exercises on the list when adding them manually, please take a screenshot of what you're able to see and reply to me with it so I can take a better look at this situation.
I hope this can be helpful, give it a try and keep me posted in case you need anything else.
12-09-2017 07:18
12-09-2017 07:18
12-11-2017 07:13
12-11-2017 07:13
Hello @Minibouille, I hope you're doing well, thanks for taking the time to reply.
At this moment I would like to gather some information from you so I can check this situation further:
Thanks for your patience and understanding, I'll be waiting for your reply.