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Unable to add certain exercises manually.

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I've been using my flex for a little over 2 years now and I love the Fitbit app that tracks my step and all, the tracker works fine when I activate it, but when it comes to manually adding an activity such as biking or rollerblading or swimming, the app only offers me a very short list of activities I can add. Weight, run, walk, yoga and stair-treadmill-ergometer-general(myfitnesspal) and that's it. Oh and driving a motocycle is also an option apparently. I tried deleting the app an reinstall it, I've had this probleme from the first day I downloaded the app (yes took me 2 years to address the issue) I use the French version of the app. Can you help me? Thank you 

 

Moderator Edit: Clarified Subject.

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Hello @Minibouille, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

Thanks for bringing this to my attention, are you trying to manually log in an exercise directly from the Fitbit app? If so, please note that the exercises you're describing, biking, rollerblading and swimming (and their equivalent in french -vélo, roller, natation-) are available to select, just type the first letters and they will show up on the list. Simply tap on the Exercise tile, then tap on the chronometer icon on the top left and lastly on ENREGISTRER.

ExerciseFrench.jpg

 

 

 

 

If you´re still not able to see the exercises on the list when adding them manually, please take a screenshot of what you're able to see and reply to me with it so I can take a better look at this situation. 

 

I hope this can be helpful, give it a try and keep me posted in case you need anything else. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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Hi

I have tried every letter on my keyboard and the exercise I've listed are the only one that come up. I tried deleting and reinstalling the app, I've made all the update, still nothing.

Thanks

Obtenez Outlook pour iOS
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Hello @Minibouille, I hope you're doing well, thanks for taking the time to reply. Smiley Happy

 

At this moment I would like to gather some information from you so I can check this situation further:

 

  • iPhone model you're currently using.
  • OS version your phone is running. 
  • App version installed in your phone (go to Account > Help to get it)
  • Screenshots of what you're able to see when you type an exercise.

Thanks for your patience and understanding, I'll be waiting for your reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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