02-07-2019
13:54
- last edited on
02-11-2019
08:13
by
MarcoGFitbit
02-07-2019
13:54
- last edited on
02-11-2019
08:13
by
MarcoGFitbit
No matter what I do I cannot get txt msgs from my iPhone. Any other suggestions ? Totally frustrated
Moderator Edit: Clarified Subject.
Best Answer02-07-2019 14:01
02-07-2019 14:01
Mine does sometimes and sometimes it does not. Very frustrating as I have not changed any settings
Best Answer02-08-2019 00:04
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
02-08-2019 00:04
Sorry for the problems your experiencing @Bb32137. I've moved your iOS question to the iOS board.
Have you checked the help docs?
Best Answer02-08-2019 06:50
02-08-2019 06:50
Yes I’ve tried everything in the help docs
Best Answer02-09-2019 15:52
02-09-2019 15:52
iPhone 7
Best Answer02-10-2019 01:07
02-10-2019 01:07
Yes iPhone 7
Best Answer02-11-2019 08:19
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-11-2019 08:19
Hello @Bb32137, have a warm welcome to the Fitbit Community, it's great to have you on board. It's nice to see you too @Chris-2311, I hope you're doing well. Thanks for all your help @Rich_Laue. ![]()
@Bb32137 and @Chris-2311, I appreciate your participation in the Forums and for sharing your experience with us. I would also like to thank you for letting us know you've already tried the troubleshooting steps listed on the articles kindly provided by @Rich_Laue. At this moment, I would like to suggest you to go to your phone Settings > Notifications > Messages and make sure the following is enabled:
I hope this can be helpful, give it a try and let us know the outcome.
Best Answer02-11-2019 12:54
02-11-2019 12:54
Best Answer02-12-2019 07:48
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-12-2019 07:48
Hello @Bb32137, I hope you're doing well, thanks for taking the time to let us know my instructions were helpful and your issue has been solved. I'm very glad! ![]()
In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!
Best Answer