Unable to install Fitbit app on iOS device

[Willybutler]

I have a fairly new versa 2 

had some troublrs so reset to factory.  
also deleted fitbit app from my 

iphone. 
here is bad news. 
cant load fitbit app any more. 
any ideas any help would be great. 

Moderator Edit: Clarified subject

[Guy_]

Hi @Willybutler - unfortunately your phone is probably too old - see Fitbit App Compatibility Requirements.

However this article seems to have a different idea and probably hasn't been updated. Which phones and tablets can I use with my Fitbit watch or tracker?

[Willybutler]

Thank you. I was able to install the fitbit app again.
Any idea how to install the original clock face ?

Sent from my iPhone

[Guy_ · Accepted solution]

@Willybutler - now you have the Fitbit App, click profile photo, device photo and Gallery tile. Search for Waveform and install it.

[LizzyFitbit]

Welcome to the community forums, @Willybutler. @Guy_ It's good to see you around.

@Willybutler Thanks for the steps tried on your own, and I'm glad you were able to reinstall the Fitbit app. Please follow the steps described by our friend to change the clock face of your Versa 2. To learn more about this watch, check the User Manual.

@Guy_ Thanks for always helping our members, and just to clarify, I recommend checking our official sites such as the Help Site or website to find the most up-to-date information about our products, features and services.

[Willybutler]

Thank you for help with clock face. Worked perfectly.
Larry butler.

Sent from my iPhone

[LizzyFitbit]

Hi there, @Willybutler.

That's great news. I'm glad you were able to change the clock face and thanks for keeping us posted. I'm going to mark @Guy_'s post as the Best Answer in order to help other members having similar inquiries.

Let me invite you to our Health & Wellness board where you can make new friends, create topics and share your experience while reaching your goals. Happy stepping!