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Unable to install Fitbit app on iOS device

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-20-2023 10:39 - last edited on ‎03-21-2023 13:37 by Fitbit Moderator

‎03-20-2023 10:39 - last edited on ‎03-21-2023 13:37 by Fitbit Moderator

I have a fairly new versa 2 

had some troublrs so reset to factory.  
also deleted fitbit app from my 

iphone. 
here is bad news. 
cant load fitbit app any more. 
any ideas any help would be great. 

 

Moderator Edit: Clarified subject

Best Answer
1 BEST ANSWER

Accepted Solutions

‎03-21-2023 04:13

In response to Willybutler

‎03-21-2023 04:13

@Willybutler - now you have the Fitbit App, click profile photo, device photo and Gallery tile. Search for Waveform and install it.

Author | ch, passion for improvement.

View best answer in original post

Best Answer
6 REPLIES 6

‎03-20-2023 12:34

‎03-20-2023 12:34

Hi @Willybutler - unfortunately your phone is probably too old - see Fitbit App Compatibility Requirements.

 

However this article seems to have a different idea and probably hasn't been updated. Which phones and tablets can I use with my Fitbit watch or tracker?

Author | ch, passion for improvement.

Best Answer
0 Votes

‎03-21-2023 03:37

In response to Guy_

‎03-21-2023 03:37

Thank you. I was able to install the fitbit app again.
Any idea how to install the original clock face ?

Sent from my iPhone
Best Answer
0 Votes

‎03-21-2023 04:13

In response to Willybutler

‎03-21-2023 04:13

@Willybutler - now you have the Fitbit App, click profile photo, device photo and Gallery tile. Search for Waveform and install it.

Author | ch, passion for improvement.

Best Answer

‎03-21-2023 13:46

In response to Guy_

‎03-21-2023 13:46

Welcome to the community forums, @Willybutler. @Guy_ It's good to see you around.

 

@Willybutler Thanks for the steps tried on your own, and I'm glad you were able to reinstall the Fitbit app. Please follow the steps described by our friend to change the clock face of your Versa 2. To learn more about this watch, check the User Manual.

 

@Guy_ Thanks for always helping our members, and just to clarify, I recommend checking our official sites such as the Help Site or website to find the most up-to-date information about our products, features and services.

Best Answer

‎03-22-2023 03:59

In response to LizzyFitbit

‎03-22-2023 03:59

Thank you for help with clock face. Worked perfectly.
Larry butler.

Sent from my iPhone
Best Answer

‎03-24-2023 14:46

In response to Willybutler

‎03-24-2023 14:46

Hi there, @Willybutler.

 

That's great news. I'm glad you were able to change the clock face and thanks for keeping us posted. I'm going to mark @Guy_'s post as the Best Answer in order to help other members having similar inquiries.

 

Let me invite you to our Health & Wellness board where you can make new friends, create topics and share your experience while reaching your goals. Happy stepping!

Best Answer