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Unable to join challenges

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‎08-14-2019 09:55

‎08-14-2019 09:55

 I am not able to join challenges or sneak peek at them ever since the new dashboard update. I have the latest version of the app, and I have logged out, closed the app and rebooted my phone but have not been able to access new challenges.   When I try,  i’m just returned to the list of challenges. 

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‎08-15-2019 09:31 - last edited on ‎01-29-2025 08:19 by Fitbit Moderator

‎08-15-2019 09:31 - last edited on ‎01-29-2025 08:19 by Fitbit Moderator

@Donna640, welcome! It's great to see you around!

Let me help you with your challenges. The team is aware of this issue and it is currently investigating it. I appreciate your patience while this is resolved.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎08-16-2019 07:34

In response to AlvaroFitbit

‎08-16-2019 07:34

Thank you for your reply. Nothing has changed on my end. Challenge invitations are just sitting there mocking me as they won’t let me in!

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